What is Business Process Automation (BPA)?

What is Business Process Automation (BPA)?

Published by Easy Ops Consulting
Estimated Read Time: 2 minutes

Business process automation (BPA) is a strategy that employs software to automate intricate and repetitive business tasks and is at the heart of any digital transformation strategy. Its primary goal is to optimize daily operations, ensuring the business runs seamlessly. These essential "day-to-day" activities are fundamental processes that drive revenue and ensure operational efficiency, such as product production, financial processing, employee onboarding, contract management or new customer acquisition.

The main objective of BPA is to improve operational efficiency, minimize human error, increase customer satisfaction, increase speed and employee capacity, standardize workflows and enable employees to concentrate on strategic initiatives. By automating manual tasks, businesses can boost productivity, cut costs and ultimately improve overall performance.

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